Important billing change
Between April and October of this year, Enercare customers will receive an email, SMS, and/or letter mail about migrating from their Enbridge Gas bill to direct billing by Enercare. Email communications will come from [email protected], SMS from short code 247365. 1-855-832-9206 is a direct line to our Billing team that will support you through this transition. We will contact you once it’s time to make the change. If you’d like to validate the authenticity of our communications, click here to learn more.
Enercare strives to identify, remove, and prevent barriers that may interfere with your ability to interact with us at all times through our products, services, and facilities.
This policy and plan address the accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA)